Shipping & Delivery

Thank you for shopping with Seravyn. We’re committed to delivering your order in a timely and reliable manner. Below is everything you need to know about our shipping process.

Processing Time

Orders are typically processed within 3–5 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may vary depending on order volume and product availability.

Shipping Times

Once shipped, orders typically arrive within 10–15 business days. Delivery times may vary based on your location, carrier delays, weather, and other unforeseen factors.

Shipping Methods

We use trusted carriers to ensure reliable delivery. The shipping method used depends on your location, package size, and the shipping option selected at checkout.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use your tracking number to follow your package’s journey and view estimated delivery updates.

Incorrect Address / Undeliverable Packages

Please double-check your shipping address at checkout. If an order is returned to us due to an incorrect or incomplete address, refusal, or failed delivery, you may be responsible for reshipping fees.

Lost, Stolen, or Delayed Packages

If your tracking shows your package is delayed, please allow a few extra business days as carriers can experience delays. If your package appears lost or you need help, contact us and we’ll do our best to assist.

Contact Us

If you have any questions about shipping or delivery, please reach out to us at seravyn.help@outlook.com